PiBoSo Official Forum

General => General Discussion => Topic started by: HornetMaX on March 02, 2015, 09:23:23 PM

Title: No forum email notifcations
Post by: HornetMaX on March 02, 2015, 09:23:23 PM
Didn't know in which session post this:

It seems we're no longer receiving email notifications about posts in the GPB/WRS forum. MXB forum seems to be working OK (at least for me).

MaX.
Title: Re: No forum email notifcations
Post by: PiBoSo on March 03, 2015, 12:22:00 AM
Stupid spam filters...  >:(
Does anyone know of a way to help them understand that an email is NOT spam?
Title: Re: No forum email notifcations
Post by: doubledragoncc on March 03, 2015, 12:41:25 AM
I think as long as you dont use the words Monty Python it wont think of spam.

Sorry had to do it.

So does that mean that all private messages have been blocked this week?

Thnks for the heads up Max and Piboso

DD
Title: Re: No forum email notifcations
Post by: Hawk on March 03, 2015, 02:38:28 AM
I think as long as you dont use the words Monty Python it wont think of spam.

Sorry had to do it.

So does that mean that all private messages have been blocked this week?

Thnks for the heads up Max and Piboso

DD

I'm still getting my PM's.....

I'm sure Piboso is taking about the forum PM notification system. I presume the PM outgoing notifications are being treated as spam by the forum mail system and are therefore automatically blocked?

Hawk.
Title: Re: No forum email notifcations
Post by: Hawk on March 03, 2015, 02:44:52 AM
Stupid spam filters...  >:(
Does anyone know of a way to help them understand that an email is NOT spam?

Not familiar how forum PM systems work at all, but if anything like yahoo mail, it has a spam filter were you can enter email addresses to tell the system they are not spam mails. Also can just click on the "Not Spam" button when email is opened.

But I don't think this is what your really asking for? Probably looking for a more technical email server admin type solution?

Dibu or Alibaskins might be able to help?

Hawk.
Title: Re: No forum email notifcations
Post by: HornetMaX on March 03, 2015, 10:15:14 AM
Stupid spam filters...  >:(
Does anyone know of a way to help them understand that an email is NOT spam?
Uh, you have a spam filter on the forum's outgoing email notifications ?
That sounds strange no ?

MaX.
Title: Re: No forum email notifcations
Post by: PiBoSo on March 03, 2015, 11:39:18 AM
Stupid spam filters...  >:(
Does anyone know of a way to help them understand that an email is NOT spam?
Uh, you have a spam filter on the forum's outgoing email notifications ?
That sounds strange no ?

MaX.

???
Internet providers spam filters.
Title: Re: No forum email notifcations
Post by: PiBoSo on March 03, 2015, 12:01:59 PM
Are the emails in the spam folder? Or they didn't arrive at all?
Title: Re: No forum email notifcations
Post by: HornetMaX on March 03, 2015, 12:12:42 PM
???
Internet providers spam filters.

Uh, on your side or our side ?

Are the emails in the spam folder? Or they didn't arrive at all?

Nothing in my spam folders (gmail), but I just started to receive the notifications again (your last 2 posts).
Ali had the same issue (but I think he's on gmail too).

MaX.
Title: Re: No forum email notifcations
Post by: Hawk on March 03, 2015, 01:53:04 PM
Are the emails in the spam folder? Or they didn't arrive at all?

Nothing in my spam folder(Yahoo Mail).

Hawk.
Title: Re: No forum email notifcations
Post by: PiBoSo on March 03, 2015, 02:02:00 PM
Are the emails in the spam folder? Or they didn't arrive at all?

Nothing in my spam folder(Yahoo Mail).

Hawk.

Do you still not receive any notification?
Title: Re: No forum email notifcations
Post by: BOBR6 84 on March 03, 2015, 05:23:59 PM
Only ever recieved pm notifications and have always been sent straight to junk mail ? Hotmail.
Title: Re: No forum email notifcations
Post by: dibu on March 03, 2015, 05:35:29 PM
Do you still not receive any notification?

For me, no. No mail and no notification in junk folder. (my forum emails go to web.de)
I just sent two test PMs to myself and nothing arrived.

When I check the usual blacklist sites, there are only very few which blacklist piboso.com, web05.i3d.net or 213.163.77.211. >90% show clean, this shouldn't cause such a blackout.

The last notification I got was Sunday morning (CET).
Title: Re: No forum email notifcations
Post by: Hawk on March 03, 2015, 06:18:39 PM
Are the emails in the spam folder? Or they didn't arrive at all?

Nothing in my spam folder(Yahoo Mail).

Hawk.

Do you still not receive any notification?

I haven't received any PM's today to be able to check. Yesterday I was receiving notifications on my PM's. I'll let you know next time I receive a PM.

Hawk.

Edit: I'm now receiving notifications.  ;)
Title: Re: No forum email notifcations
Post by: Alibaskins on March 04, 2015, 06:37:57 AM
It seems this server was listing on RBL. So providers was bloking all email.

A good tool to check that : http://mxtoolbox.com
Title: Re: No forum email notifcations
Post by: Hawk on March 04, 2015, 06:51:39 AM
I didn't receive any PM notification later yesterday when I received PM's.

Hawk.
Title: Re: No forum email notifcations
Post by: PiBoSo on March 04, 2015, 03:13:04 PM
It seems this server was listing on RBL. So providers was bloking all email.

A good tool to check that : http://mxtoolbox.com

When?
The host provider checked today and the server doesn't seem to be blacklisted anywhere.
Title: Re: No forum email notifcations
Post by: Alibaskins on March 04, 2015, 03:41:20 PM
Now it's ok for blacklisting.
It was the Baracuda RBL.

I don't receive notification since many days now.
And today it's always the same "problem".
No mails in my spams folders.

I think the problem is elsewhere (forum update ? Server update ?). Maybe should you contact your system administrator.
Title: Re: No forum email notifcations
Post by: PiBoSo on March 04, 2015, 05:02:06 PM
Now it's ok for blacklisting.
It was the Baracuda RBL.

I don't receive notification since many days now.
And today it's always the same "problem".
No mails in my spams folders.

I think the problem is elsewhere (forum update ? Server update ?). Maybe should you contact your system administrator.

No forum update.
Host technical support already contacted, everything seems to be ok.
Title: Re: No forum email notifcations
Post by: Alibaskins on March 04, 2015, 05:17:13 PM
A simple test to do is to do a simple php script to send a mail from your host.

Exemple :

<?php
if (mail('your@mail.com','test','test message - 6h14'))
        echo 'ok';
else
        echo 'ko';
?>

If it's ok you will receive a mail and you will know it's not a hosting problem. So you can investigate in the forum logs of configurations.
If you don't receive email and have the KO message, so,  it's a hosting problem :)
Title: Re: No forum email notifcations
Post by: PiBoSo on March 04, 2015, 07:12:45 PM
A simple test to do is to do a simple php script to send a mail from your host.

Exemple :

<?php
if (mail('your@mail.com','test','test message - 6h14'))
        echo 'ok';
else
        echo 'ko';
?>

If it's ok you will receive a mail and you will know it's not a hosting problem. So you can investigate in the forum logs of configurations.
If you don't receive email and have the KO message, so,  it's a hosting problem :)

The simple PHP scripts already exists and has already been tested, and it works  ;)
Title: Re: No forum email notifcations
Post by: Alibaskins on March 05, 2015, 04:59:08 PM
Ok, so now you know where you can check :)

For me, ATM, no mail receive since 24/02/2015.
Title: Re: No forum email notifcations
Post by: HornetMaX on March 05, 2015, 05:38:34 PM
Ok, so now you know where you can check :)

For me, ATM, no mail receive since 24/02/2015.
Ali, on your gmail address ? Because for me (gmail too), notifications stopped for 1 or 2 days maximum, but are back on since 2 days ago.

MaX.
Title: Re: No forum email notifcations
Post by: Alibaskins on March 06, 2015, 06:19:03 AM
No it's a msn.com address.

I will change...
Title: Re: No forum email notifcations
Post by: Alibaskins on March 06, 2015, 06:32:29 AM
Ok, with a gmail address it's ok.
I haven't spams on MSN mailbox. So mails are blocked before. (Maybe msn smtp...).
Title: Re: No forum email notifcations
Post by: Alibaskins on March 08, 2015, 07:50:30 PM
Server is again blacklisted : http://mxtoolbox.com/SuperTool.aspx?action=mx%3a213.163.77.211&run=toolpage#

Title: Re: No forum email notifcations
Post by: PiBoSo on March 08, 2015, 09:52:58 PM
Server is again blacklisted : http://mxtoolbox.com/SuperTool.aspx?action=mx%3a213.163.77.211&run=toolpage#

Thank you for the report.
How could that happen?  >:(
Title: Re: No forum email notifcations
Post by: HornetMaX on March 08, 2015, 11:10:52 PM
Confirm, no notifications on gmail.

CBL blacklisting seems to be tied to possible virus infection of hosting system. Not sure it helps a lot ...

MaX.
Title: Re: No forum email notifcations
Post by: PiBoSo on March 08, 2015, 11:34:43 PM
Confirm, no notifications on gmail.

CBL blacklisting seems to be tied to possible virus infection of hosting system. Not sure it helps a lot ...

MaX.

There doesn't seem to be any infection on piboso.com
So most likely some smartass on the shared host  >:(
Title: Re: No forum email notifcations
Post by: HornetMaX on March 09, 2015, 12:04:56 AM
Ugh, shared host = world of pain :)

MaX.
Title: Re: No forum email notifcations
Post by: dibu on March 28, 2015, 02:30:45 PM
Any news? I got email notifications again for a short while but since about two weeks nothing at all again (@web.de).
Title: Re: No forum email notifcations
Post by: Hawk on March 28, 2015, 02:40:05 PM
Any news? I got email notifications again for a short while but since about two weeks nothing at all again (@web.de).

I'm getting email notifications, although they do seem to be erratic in that some are from a day or so ago and others are immediate notifications.... Strange and somewhat unreliable in nature I think...

Hawk.
Title: Re: No forum email notifcations
Post by: PiBoSo on March 28, 2015, 03:29:26 PM
Any news? I got email notifications again for a short while but since about two weeks nothing at all again (@web.de).

The server has been blacklisted and delisted at least 3 times in the past month.
But there is no point, until the host technical support finds and deleted the spammer.
Very disappointed they haven't properly solved the issue yet.
Title: Re: No forum email notifcations
Post by: Hawk on April 02, 2015, 05:32:01 AM
Now I'm starting to get PM notifications of notifications I've already had weeks before...... This is very confusing, especially when those notifications concern the organisation and work I'm doing for the GPB Community... This could well lead to important PM's being ignored and deleted and therefore mistakes being made in the organisation of the Databases and co-ordination between other important contacts like server admins and other database organisers......

I hope the forum hosts technical support finds that dam spammer soon.....


Hawk.
PS: They should send a massive virus bomb back to these spammers to totally destroy their systems BIOS or something, that would stop these little weasles from pissing everyone off all the time. LOL  ;D
Title: Re: No forum email notifcations
Post by: dibu on June 13, 2015, 07:12:28 AM
Any news? I got email notifications again for a short while but since about two weeks nothing at all again (@web.de).

The server has been blacklisted and delisted at least 3 times in the past month.
But there is no point, until the host technical support finds and deleted the spammer.
Very disappointed they haven't properly solved the issue yet.

Short status update - atm I don't get any PM notificatons again. Last notification was 2 weeks ago. During May it worked at least sometimes.
Title: Re: No forum email notifcations
Post by: RiccoChicco on June 13, 2015, 01:41:16 PM
I receive PM notifications (worked today for example). Very strange problem  :-X
Title: Re: No forum email notifcations
Post by: HornetMaX on June 13, 2015, 02:08:59 PM
It come and goes. Works OK now (since yesterday) but wasn't working the past days.

MaX.
Title: Re: No forum email notifcations
Post by: dibu on June 13, 2015, 02:40:40 PM
I just did a short test.
If I use my business address for notifications it works but my private mail addresses at web.de and gmx.de don't work, despite I switched off their spam filter.
Seems like web05.i3d.net is blocked by them generally atm. I don't know which spamlists they use.

Using the business address not an option for me.

Which freemail providers are not blocking atm?
 
PS: gmail.com works only sending it to spam folder.
Title: Re: No forum email notifcations
Post by: HornetMaX on June 13, 2015, 02:58:27 PM
It depends on which spamlist the provider appears too.
On gmail I often don't get the notifications (right now I do).

MaX.
Title: Re: No forum email notifcations
Post by: dibu on June 13, 2015, 03:26:26 PM
It depends on which spamlist the provider appears too.
On gmail I often don't get the notifications (right now I do).

MaX.

Damn, I just switched to my gmail account which works atm - but if it also isn't reliable... ::)

Anybody knows a freemailer which didn't show the notification problem until now?
Title: Re: No forum email notifcations
Post by: Hawk on June 13, 2015, 05:13:32 PM
I haven't been having a problem lately. I use Yahoo.co.uk email.

Hawk.
Title: Re: No forum email notifcations
Post by: dibu on June 14, 2015, 11:03:08 AM
I haven't been having a problem lately. I use Yahoo.co.uk email.

Hawk.

Thanks Hawk,
I'll give yahoo a try if pm notification fails again. atm gmail works.
Title: Re: No forum email notifcations
Post by: C21 on June 15, 2015, 07:17:33 AM
Still getting no notifications. Using gmx...
doesn´t matter because i regularly browse the forum but....
did not receive notifications since 2 weeks but received several PN meanwhile.
Title: Re: No forum email notifcations
Post by: JJS209 on June 17, 2015, 10:44:15 AM
also got only from time to time emails that i got PMs...
Title: Re: No forum email notifcations
Post by: PiBoSo on June 18, 2015, 07:27:33 PM

Forum settings have been changed ( thank you Dibu ).
Emails shouldn't be spam-filtered anymore.
Title: Re: No forum email notifcations
Post by: C21 on June 22, 2015, 08:17:22 AM
problem solved (at least for me)  :)
Getting notifications again.
Title: Re: No forum email notifcations
Post by: dibu on June 08, 2017, 08:18:59 AM
Are the forum email notifcations off again? Despite new forum PMs, the last email notification I got was last Friday.
Notifications from KRP forum still work.
Title: Re: No forum email notifcations
Post by: PiBoSo on June 10, 2017, 08:08:21 PM

Please report if the problem persists.
Title: Re: No forum email notifcations
Post by: dibu on June 11, 2017, 04:51:14 AM
Thanks for looking at the problem despite your lack ot time. :)

If I try to send a test PM to myself, it takes about 30 seconds after sending then I get this message:

504 Gateway Time-out
nginx

This was the URL of the error page: http://forum.piboso.com/index.php?action=pm;sa=send2

The test PM shows up in forum but no external email was sent.
When I reported the problem first, it was the same behaviour but no "Gateway Time-out" showed up.
Title: Re: No forum email notifcations
Post by: PeterV on June 11, 2017, 08:35:01 AM
Thanks for looking at the problem despite your lack ot time. :)

If I try to send a test PM to myself, it takes about 30 seconds after sending then I get this message:

504 Gateway Time-out
nginx

This was the URL of the error page: http://forum.piboso.com/index.php?action=pm;sa=send2

The test PM shows up in forum but no external email was sent.
When I reported the problem first, it was the same behaviour but no "Gateway Time-out" showed up.
Same thing happens when making a post on the forum. (just tried it).
Title: Re: No forum email notifcations
Post by: PiBoSo on June 17, 2017, 09:41:32 AM
Some changes have been made to the forum settings and even to the forum software itself...  :o
Is the timeout gone?
Are notification emails back?
Title: Re: No forum email notifcations
Post by: dibu on June 17, 2017, 09:59:39 AM
Timeout is gone but I still don't get email notifications - I just tested with my private and my business email account.
Title: Re: No forum email notifcations
Post by: PiBoSo on June 17, 2017, 10:14:45 AM
Timeout is gone but I still don't get email notifications - I just tested with my private and my business email account.

Ok.  :(
Title: Re: No forum email notifcations
Post by: PiBoSo on June 21, 2017, 08:26:51 AM
The web hosting support says that the email issue has been solved.
Can anyone confirm?  :-\
Title: Re: No forum email notifcations
Post by: Napalm Nick on June 21, 2017, 01:13:42 PM
Send me a PM and I will see if I get an email notification.

(and I will also treasure it, maybe print it and hang it   :P)
Title: Re: No forum email notifcations
Post by: dibu on June 21, 2017, 04:13:05 PM
The web hosting support says that the email issue has been solved.
Can anyone confirm?  :-\

Still no email notifications for me. Same test as some days ago.
Title: Re: No forum email notifcations
Post by: HornetMaX on June 21, 2017, 05:25:27 PM
Same for me, no email notifications. I'm on gmail, if it matters.
Title: Re: No forum email notifcations
Post by: Nicotine on June 24, 2017, 02:26:01 PM
My friend get the same problem too (Gmail)
Title: Re: No forum email notifcations
Post by: PiBoSo on June 25, 2017, 08:57:38 AM

As a last, desperate, attempt, the whole forum software has been downgraded to 2.0.13, because mail worked before the update.
If this doesn't work, then probably the only solution will be to switch to a different forum software  :-\
Title: Re: No forum email notifcations
Post by: dibu on June 25, 2017, 10:18:29 AM
Still no notifications, tested again with a freemail account (web.de) and my own business domain.

Notifications from KRP forum still work without problems and it uses the same forum software.
The sending mailserver was  smtp1.servage.net

Didn't you use this mailserver also for PiBoSo forum when it still worked? Did you change the SMTP server back to web05.i3d.net which caused problems in the past?
Title: Re: No forum email notifcations
Post by: PiBoSo on June 25, 2017, 11:00:36 AM
Still no notifications, tested again with a freemail account (web.de) and my own business domain.

Notifications from KRP forum still work without problems and it uses the same forum software.
The sending mailserver was  smtp1.servage.net

Didn't you use this mailserver also for PiBoSo forum when it still worked? Did you change the SMTP server back to web05.i3d.net which caused problems in the past?

The forum became unreachable 10 days ago.
After re-uploading all the forum software, it restarted working, but the emails weren't working anymore.
Then tried to switch to web05.i3d.net, and tried to make it work.

One last try that can be done is indeed to go back to the servage SMTP server.
Please report if it works now.
Title: Re: No forum email notifcations
Post by: dibu on June 25, 2017, 11:12:55 AM
The forum became unreachable 10 days ago.
After re-uploading all the forum software, it restarted working, but the emails weren't working anymore.
Then tried to switch to web05.i3d.net, and tried to make it work.

One last try that can be done is indeed to go back to the servage SMTP server.
Please report if it works now.

Hmm, sorry still doesn't work.
Title: Re: No forum email notifcations
Post by: PiBoSo on June 25, 2017, 12:30:38 PM

Removed the StartTLS hack.
Please try again, but there are very little hopes.
Looks like the web host changed some firewall setting, so that now the external mail server doesn't work.
And of course the internal server is still a mess... Emails arrive to me but not to others, I guess because I'm part of the network  :-\
Title: Re: No forum email notifcations
Post by: dibu on June 25, 2017, 12:51:47 PM
Seems you are right, still no emails.

But web05.i3d.net also seems to be no option, it's blacklisted at too many servers:
https://mxtoolbox.com/SuperTool.aspx?action=blacklist%3aweb05.i3d.net&run=toolpage
Title: Re: No forum email notifcations
Post by: PiBoSo on June 25, 2017, 04:12:23 PM
Seems you are right, still no emails.

But web05.i3d.net also seems to be no option, it's blacklisted at too many servers:
https://mxtoolbox.com/SuperTool.aspx?action=blacklist%3aweb05.i3d.net&run=toolpage

Thank you for the report.
Title: Re: No forum email notifcations
Post by: PiBoSo on June 25, 2017, 04:13:21 PM

The web host allegedly restored the possibility to use the external SMTP server.
Can someone confirm?
Title: Re: No forum email notifcations
Post by: dibu on June 25, 2017, 05:35:31 PM

The web host allegedly restored the possibility to use the external SMTP server.
Can someone confirm?

Still no emails for me.
Title: Re: No forum email notifcations
Post by: PiBoSo on June 25, 2017, 05:39:37 PM

The web host allegedly restored the possibility to use the external SMTP server.
Can someone confirm?

Still no emails for me.

Thank you for the report.
Title: Re: No forum email notifcations
Post by: HornetMaX on July 03, 2017, 08:15:03 AM
Seems to work fine for me now.
Title: Re: No forum email notifcations
Post by: dibu on July 03, 2017, 05:09:31 PM
Yes, forum emails work again for me too.

Thank you very much PiBoSo. :)
Title: Re: No forum email notifcations
Post by: dibu on September 06, 2017, 03:50:51 PM
Hmm, since the forum was offline yesterday, the email notifications don't work again. :(
Title: Re: No forum email notifcations
Post by: HornetMaX on September 06, 2017, 07:56:43 PM
Confirm, not working for me right now.
Title: Re: No forum email notifcations
Post by: PiBoSo on September 18, 2017, 10:33:46 PM

Forum software reinstalled.
Please report if the emails now work.
Title: Re: No forum email notifcations
Post by: dibu on September 19, 2017, 05:19:20 AM
Just tested. For me forum email notifications still don't work.
Title: Re: No forum email notifcations
Post by: HornetMaX on September 19, 2017, 06:27:16 AM
Just tested. For me forum email notifications still don't work.
Ditto.
Title: Re: No forum email notifcations
Post by: PiBoSo on September 19, 2017, 10:38:15 AM

The web host changed the server settings.
Please report if the error has been fixed.
Title: Re: No forum email notifcations
Post by: HornetMaX on September 19, 2017, 10:39:36 AM
Just received a notification for the message above :)
Title: Re: No forum email notifcations
Post by: PiBoSo on September 19, 2017, 10:41:55 AM
Just received a notification for the message above :)

Deo Gratias.
Title: Re: No forum email notifcations
Post by: dibu on September 19, 2017, 12:10:47 PM
It works again, thank you very much  :)