Author Topic: New member not getting confirmation email  (Read 323 times)

doubledragoncc

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New member not getting confirmation email
« on: June 11, 2017, 09:09:20 AM »
Hi Piboso

A new member is trying to join GPB forum but not getting any confirmation email from you. He is rather frustrated and it could lose you a new sale too.

Please check new registrations

Thank you

DD
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PiBoSo

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Re: New member not getting confirmation email
« Reply #1 on: June 11, 2017, 07:09:52 PM »

If he is the same person who sent an email to support, his account got manually activated.
There was again a 504 Gateway error during the process, though, so maybe he didn't receive the notification email.

doubledragoncc

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Re: New member not getting confirmation email
« Reply #2 on: June 11, 2017, 08:43:11 PM »
Thanks Mr P I will ask him

DD
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CapeDoctor

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Re: New member not getting confirmation email
« Reply #3 on: June 13, 2017, 07:58:43 AM »
just thought i might add here for info -
several times over the last few days - in fact, each time recently, that i have posted in the forum, or replied to a pm, i also get the 504 gateway error.
i have learned to copy any text before posting it, so i can simply paste it again if need be.
if i do so, it sometimes leads to double-posting, as it has gone through the first time already, i just didn't know it.
i do sometimes get the warning saying 'this post has been submitted already', which is okay.
still, it's happening to me pretty much each time i post over the last couple days. fyi. ;)

doubledragoncc

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Re: New member not getting confirmation email
« Reply #4 on: June 13, 2017, 09:25:06 AM »
I get the same Doc

I am waiting for him to give me his details as he still cant register!!! I had him contact me on one of my youtube videos which is how he discovered GPBikes so it is a shame to lose a new member because of server issues.

I will PM Piboso with his details when I get them

DD
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PiBoSo

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Re: New member not getting confirmation email
« Reply #5 on: June 13, 2017, 09:34:46 AM »
I get the same Doc

I am waiting for him to give me his details as he still cant register!!! I had him contact me on one of my youtube videos which is how he discovered GPBikes so it is a shame to lose a new member because of server issues.

I will PM Piboso with his details when I get them

DD

He doesn't have to register, he already is.

Optimus_Pro

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Re: New member not getting confirmation email
« Reply #6 on: June 15, 2017, 07:26:46 PM »
Thank you both for sorting out my registration. I still have concerns about how exactly I would receive my key however. 

doubledragoncc

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Re: New member not getting confirmation email
« Reply #7 on: June 15, 2017, 07:30:29 PM »
Piboso will email you a key if you give him the email you used to purchase the licence so no problems there Optimus

DD
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